HRM 500 MIDTERM PART 1
1. Which of the following refers to the process through which an organization seeks applicants for potential employment?
A. Orientation
B. Training
C. Recruitment
D. Work analysis
E. Job design
Question 2
The process by which the organization attempts to identify applicants with the necessary knowledge, skills, abilities, and other characteristics that will help the organization achieve its goals is referred to as _____.
Answer
orientation
selection
compensation
work analysis
performance management
Question 3
At the most basic level, HR managers fulfilling the role of _____, carry out particular HR functions such as handling the selection, training, or compensation of employees.
Answer
business allies
cultural stewards
talent managers/organizational designers
operational executors
credible activists
Question 4
Job design is the process of:
Answer
defining the way work will be performed and the tasks that a given job requires.
generating a pool of potential candidates for a job.
identifying suitable candidates for jobs.
enabling employees to learn job-related knowledge, skills, and behavior.
presenting candidates with positive and negative information about a job
Question 5
An HR manager becomes a(n) _____ when she is so well respected in the organization that she can influence the positions taken by managers. This involves delivering results with integrity, sharing information, building trusting relationships, influencing others, providing candid observation, and taking appropriate risks.
Answer
administrator
cultural steward
recruitment manager
operational aide
trainer
Question 6
The process that helps the human resource department to forecast the organization’s needs for hiring, training, reassigning employees along with handling or avoiding layoffs is known as _____.
Answer
supply chain management
job development
human resource planning
evidence-based HR
corporate social responsibility
Question 7
An organization’s ability to profit without depleting its resources, including employees, natural resources, and the support of the surrounding community is called _____.
Answer
high-performance management
social media optimization
substitutability
sustainability
supply chain management
Question 8
In the role of a cultural steward, an HR manager primarily:
Answer
administers day-to-day work of managing people.
facilitates change and helps to build and strengthen the culture
develops people strategies to control attrition rates.
understands how the business makes money.
recognizes business trends and their impact on the business.
Question 9
The relationship between employer and employee can be thought of in terms of a(n) _____, a description of what an employee expects to contribute in an employment relationship and what the employer will provide the employee in exchange for those contributions. Unlike a written sales contract, this is not formally put into words.
Answer
employee contract
offer letter
psychological contract
union bond
legal agreement
Question 10
_____ are employed directly by a company for a specific time, specified in a formal agreement between the company and the workers.
Answer
On-call workers
Independent contractors
Temporary workers
Contract company workers
Part-time workers
Question 11
The term teamwork essentially refers to:
Answer
centralizing responsibility and authority to make decisions regarding all aspects of product development.
having the best possible fit between an organization’s social system and technical system.
making efforts to continuously improve the ways people, machines, and systems accomplish work.
assigning work to a group of employees with various skills who interact to assemble a product.
providing employees with individual opportunities to grow, thereby achieving organizational goals.
Question 12
An Internet portal is primarily used to:
Answer
process all HR transactions at one time.
consolidate different HR functions into a single location.
combine data from several sources into a single site.
obtain insight into business trends.
create a benchmark for all other companies in the industry
Question 13
Which of the following terms describes a company wide effort to continuously improve the way people, machines, and systems accomplish work?
Answer
Business reengineering
Total quality management
High-performance work system
Optimal performance system
Performance management
Question 14
Independent contractors are:
Answer
usually full-time company employees.
self-employed individuals with multiple clients.
people employed by a temporary agency.
employed directly by a company for a specific time.
people employed by the company to work on an independent project through a written contract.
Question 15
Which of the following technologies lets a company rent space on a remote computer system and use the system’s software to manage its HR activities, including security and upgrades?
Answer
Application service providers
Internet portals
Shared service centers
Business intelligence systems
Electronic performance support systems
Question 16
Present day managers expect the HR professionals to use their knowledge of business and human resources to support the company’s strategy by:
Answer
maintaining compliance with labor laws.
performing administrative functions effectively.
designing and delivering effective HR policies and programs.
recruiting skilled knowledge workers.
developing strategies to meet broader goals such as profitability and market share.
Question 17
_____ are directives issued solely by the President, without requiring congressional approval.
Answer
Constitutional amendments
Judicial reviews
Charters
Executive orders
Statutes
Question 18
Which of the following bodies is responsible for enforcing the executive orders that cover companies doing business with the federal government?
Answer
Occupational Safety and Health Administration
National Institute for Occupational Safety and Health
Office of Federal Contract Compliance Procedures
Equal Employment Opportunity Commission
Federal Department of Employment and Workplace Relations
Question 19
Under Uniformed Services Employment and Reemployment Rights Act of 1994, employers must reemploy workers who left jobs to fulfill military duties for up to _____ years.
Answer
five
eight
eleven
seven
ten
Question 20
According to the Equal Pay Act of 1963, men and women performing the same job cannot have differences in pay on the basis of _____.
Answer
merit
seniority
education
quality of production
sex
Question 21
Differing conduct toward individuals, where the differences are clearly based on the individuals’ race, color, religion, sex, national origin, age, or disability status is termed as _____.
Answer
disparate impact
affirmative action
disparate treatment
reasonable accommodation
reverse discrimination
Question 22
Disparate treatment could be legal if the discrimination _____.
Answer
is practiced to increase efficiency
is performed by a governmental organization
is performed by a private employer
is intended to reduce affirmative action
is categorized as a bona fide occupational qualification
Question 23
Which of the following is the most comprehensive U.S. law regarding worker safety?
Answer
Thirteenth amendment
Fourteenth amendment
OSH Act
Rehabilitation Act of 1973
Civil Rights Act of 1991
Question 24
Which of the following is enforced by the Equal Employment Opportunity Commission?
Answer
Thirteenth Amendment
Rehabilitation Act of 1973
Fourteenth Amendment
Executive Order 11246
Americans with Disabilities Act of 1990
Question 25
Which of the following is responsible for conducting research to determine the criteria for specific operations or occupations and for training employers to comply with the OSH Act?
Answer
Department of Health
Department of Commerce
Department of Trade
Department of Labor
Department of Development
UPDATED VERSION
2. Which one of the following responsibilities is specifically associated with the HR function of employee relations?
A. Conducting attitude surveys
B. Work analysis
C. HR information systems
D. Human resource planning and forecasting
E. Job design
3. _____ is a planned effort to enable employees to learn job-related knowledge, skills, and behavior.
A. Selection
B. Performance appraisal
C. Training
D. Compensation
E. Recruitment
4. As a _____, the HR manager should know the ways that people join the organization and move to different positions within it.
A. strategy architect
B. cultural steward
C. talent manager
D. business ally
E. credible activist
5. People’s right of privacy is the right to:
A. know the nature of the job they are being hired for.
B. autonomy in how they carry out their work.
C. control what they reveal about their private life.
D. a fair and impartial hearing.
E. fight against a wrongful discharge.
6. The HR function of _____ involves acquiring knowledge, skills, and behavior that improve employees’ ability to meet the challenges of a variety of new or existing jobs, including the client and customer demands of those jobs.
A. recruitment
B. personnel policy
C. development
D. employee relations
E. selection
7. Most organizations look for _____ to find employees who are capable of handling a variety of responsibilities, interacting with customers and thinking creatively.
A. basic psychomotor skills
B. skills related to computers
C. technical expertise
D. specific work experience
E. educational achievements
8. When an organization undertakes a complete review of its critical work processes to make them more efficient and to be able to deliver higher quality, it is engaging in:
A. outsourcing.
B. offshoring.
C. reengineering.
D. greenfield venturing.
E. codetermining.
9. _____ are persons who work for an organization only when they are needed.
A. On-call workers
B. Moonlighting employees
C. Apprentices
D. Part-time employees
E. Trainees
10. The new type of psychological contract has resulted in reduced:
A. creativity.
B. employee compensation.
C. flexibility.
D. training and development opportunities.
E. job security.
11. _____ refers to a condition in which employment practices are seemingly neutral yet disproportionately exclude a protected group from employment opportunities.
A. Disparate impact
B. Disparate treatment
C. Corrective action
D. Affirmative action
E. Reasonable accommodation
12. Which of the following bodies is responsible for enforcing the executive orders that cover companies doing business with the federal government?
A. Occupational Safety and Health Administration
B. National Institute for Occupational Safety and Health
C. Office of Federal Contract Compliance Procedures
D. Equal Employment Opportunity Commission
E. Federal Department of Employment and Workplace Relations
13. Which of the following terms refer to an organization’s active effort to find opportunities to hire or promote people in a particular group?
A. Affirmative action
B. Disparate impact
C. Reasonable accommodation
D. Reverse discrimination
E. Adverse impact
14. _____ refers to an agreement between the EEOC and an organization that the organization will cease certain discriminatory practices and possibly institute additional affirmative-action practices to rectify its history of discrimination.
A. Trust agreement
B. Good faith bargaining
C. Consent decree
D. Letter of indemnity
E. Judicial estoppel
15. Age Discrimination in Employment Act (ADEA) protects only those workers who are over the age of _____.
A. thirty
B. twenty five
C. twenty
D. forty
E. thirty five
16. _____ refer(s) to a plan identifying the ways in which for how the organization will meet its diversity goals.
A. Action steps
B. Utilization analysis
C. Diversification
D. Affirmative action
E. Disparate impact
17. Which of the following is enforced by the Equal Employment Opportunity Commission?
A. Thirteenth Amendment
B. Rehabilitation Act of 1973
C. Fourteenth Amendment
D. Executive Order 11246
E. Americans with Disabilities Act of 1990
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1. Which of the following refers to the process through which an organization seeks applicants for potential employment?
A. Orientation
B. Training
C. Recruitment
D. Work analysis
E. Job design
Question 2
The process by which the organization attempts to identify applicants with the necessary knowledge, skills, abilities, and other characteristics that will help the organization achieve its goals is referred to as _____.
Answer
orientation
selection
compensation
work analysis
performance management
Question 3
At the most basic level, HR managers fulfilling the role of _____, carry out particular HR functions such as handling the selection, training, or compensation of employees.
Answer
business allies
cultural stewards
talent managers/organizational designers
operational executors
credible activists
Question 4
Job design is the process of:
Answer
defining the way work will be performed and the tasks that a given job requires.
generating a pool of potential candidates for a job.
identifying suitable candidates for jobs.
enabling employees to learn job-related knowledge, skills, and behavior.
presenting candidates with positive and negative information about a job
Question 5
An HR manager becomes a(n) _____ when she is so well respected in the organization that she can influence the positions taken by managers. This involves delivering results with integrity, sharing information, building trusting relationships, influencing others, providing candid observation, and taking appropriate risks.
Answer
administrator
cultural steward
recruitment manager
operational aide
trainer
Question 6
The process that helps the human resource department to forecast the organization’s needs for hiring, training, reassigning employees along with handling or avoiding layoffs is known as _____.
Answer
supply chain management
job development
human resource planning
evidence-based HR
corporate social responsibility
Question 7
An organization’s ability to profit without depleting its resources, including employees, natural resources, and the support of the surrounding community is called _____.
Answer
high-performance management
social media optimization
substitutability
sustainability
supply chain management
Question 8
In the role of a cultural steward, an HR manager primarily:
Answer
administers day-to-day work of managing people.
facilitates change and helps to build and strengthen the culture
develops people strategies to control attrition rates.
understands how the business makes money.
recognizes business trends and their impact on the business.
Question 9
The relationship between employer and employee can be thought of in terms of a(n) _____, a description of what an employee expects to contribute in an employment relationship and what the employer will provide the employee in exchange for those contributions. Unlike a written sales contract, this is not formally put into words.
Answer
employee contract
offer letter
psychological contract
union bond
legal agreement
Question 10
_____ are employed directly by a company for a specific time, specified in a formal agreement between the company and the workers.
Answer
On-call workers
Independent contractors
Temporary workers
Contract company workers
Part-time workers
Question 11
The term teamwork essentially refers to:
Answer
centralizing responsibility and authority to make decisions regarding all aspects of product development.
having the best possible fit between an organization’s social system and technical system.
making efforts to continuously improve the ways people, machines, and systems accomplish work.
assigning work to a group of employees with various skills who interact to assemble a product.
providing employees with individual opportunities to grow, thereby achieving organizational goals.
Question 12
An Internet portal is primarily used to:
Answer
process all HR transactions at one time.
consolidate different HR functions into a single location.
combine data from several sources into a single site.
obtain insight into business trends.
create a benchmark for all other companies in the industry
Question 13
Which of the following terms describes a company wide effort to continuously improve the way people, machines, and systems accomplish work?
Answer
Business reengineering
Total quality management
High-performance work system
Optimal performance system
Performance management
Question 14
Independent contractors are:
Answer
usually full-time company employees.
self-employed individuals with multiple clients.
people employed by a temporary agency.
employed directly by a company for a specific time.
people employed by the company to work on an independent project through a written contract.
Question 15
Which of the following technologies lets a company rent space on a remote computer system and use the system’s software to manage its HR activities, including security and upgrades?
Answer
Application service providers
Internet portals
Shared service centers
Business intelligence systems
Electronic performance support systems
Question 16
Present day managers expect the HR professionals to use their knowledge of business and human resources to support the company’s strategy by:
Answer
maintaining compliance with labor laws.
performing administrative functions effectively.
designing and delivering effective HR policies and programs.
recruiting skilled knowledge workers.
developing strategies to meet broader goals such as profitability and market share.
Question 17
_____ are directives issued solely by the President, without requiring congressional approval.
Answer
Constitutional amendments
Judicial reviews
Charters
Executive orders
Statutes
Question 18
Which of the following bodies is responsible for enforcing the executive orders that cover companies doing business with the federal government?
Answer
Occupational Safety and Health Administration
National Institute for Occupational Safety and Health
Office of Federal Contract Compliance Procedures
Equal Employment Opportunity Commission
Federal Department of Employment and Workplace Relations
Question 19
Under Uniformed Services Employment and Reemployment Rights Act of 1994, employers must reemploy workers who left jobs to fulfill military duties for up to _____ years.
Answer
five
eight
eleven
seven
ten
Question 20
According to the Equal Pay Act of 1963, men and women performing the same job cannot have differences in pay on the basis of _____.
Answer
merit
seniority
education
quality of production
sex
Question 21
Differing conduct toward individuals, where the differences are clearly based on the individuals’ race, color, religion, sex, national origin, age, or disability status is termed as _____.
Answer
disparate impact
affirmative action
disparate treatment
reasonable accommodation
reverse discrimination
Question 22
Disparate treatment could be legal if the discrimination _____.
Answer
is practiced to increase efficiency
is performed by a governmental organization
is performed by a private employer
is intended to reduce affirmative action
is categorized as a bona fide occupational qualification
Question 23
Which of the following is the most comprehensive U.S. law regarding worker safety?
Answer
Thirteenth amendment
Fourteenth amendment
OSH Act
Rehabilitation Act of 1973
Civil Rights Act of 1991
Question 24
Which of the following is enforced by the Equal Employment Opportunity Commission?
Answer
Thirteenth Amendment
Rehabilitation Act of 1973
Fourteenth Amendment
Executive Order 11246
Americans with Disabilities Act of 1990
Question 25
Which of the following is responsible for conducting research to determine the criteria for specific operations or occupations and for training employers to comply with the OSH Act?
Answer
Department of Health
Department of Commerce
Department of Trade
Department of Labor
Department of Development
UPDATED VERSION
2. Which one of the following responsibilities is specifically associated with the HR function of employee relations?
A. Conducting attitude surveys
B. Work analysis
C. HR information systems
D. Human resource planning and forecasting
E. Job design
3. _____ is a planned effort to enable employees to learn job-related knowledge, skills, and behavior.
A. Selection
B. Performance appraisal
C. Training
D. Compensation
E. Recruitment
4. As a _____, the HR manager should know the ways that people join the organization and move to different positions within it.
A. strategy architect
B. cultural steward
C. talent manager
D. business ally
E. credible activist
5. People’s right of privacy is the right to:
A. know the nature of the job they are being hired for.
B. autonomy in how they carry out their work.
C. control what they reveal about their private life.
D. a fair and impartial hearing.
E. fight against a wrongful discharge.
6. The HR function of _____ involves acquiring knowledge, skills, and behavior that improve employees’ ability to meet the challenges of a variety of new or existing jobs, including the client and customer demands of those jobs.
A. recruitment
B. personnel policy
C. development
D. employee relations
E. selection
7. Most organizations look for _____ to find employees who are capable of handling a variety of responsibilities, interacting with customers and thinking creatively.
A. basic psychomotor skills
B. skills related to computers
C. technical expertise
D. specific work experience
E. educational achievements
8. When an organization undertakes a complete review of its critical work processes to make them more efficient and to be able to deliver higher quality, it is engaging in:
A. outsourcing.
B. offshoring.
C. reengineering.
D. greenfield venturing.
E. codetermining.
9. _____ are persons who work for an organization only when they are needed.
A. On-call workers
B. Moonlighting employees
C. Apprentices
D. Part-time employees
E. Trainees
10. The new type of psychological contract has resulted in reduced:
A. creativity.
B. employee compensation.
C. flexibility.
D. training and development opportunities.
E. job security.
11. _____ refers to a condition in which employment practices are seemingly neutral yet disproportionately exclude a protected group from employment opportunities.
A. Disparate impact
B. Disparate treatment
C. Corrective action
D. Affirmative action
E. Reasonable accommodation
12. Which of the following bodies is responsible for enforcing the executive orders that cover companies doing business with the federal government?
A. Occupational Safety and Health Administration
B. National Institute for Occupational Safety and Health
C. Office of Federal Contract Compliance Procedures
D. Equal Employment Opportunity Commission
E. Federal Department of Employment and Workplace Relations
13. Which of the following terms refer to an organization’s active effort to find opportunities to hire or promote people in a particular group?
A. Affirmative action
B. Disparate impact
C. Reasonable accommodation
D. Reverse discrimination
E. Adverse impact
14. _____ refers to an agreement between the EEOC and an organization that the organization will cease certain discriminatory practices and possibly institute additional affirmative-action practices to rectify its history of discrimination.
A. Trust agreement
B. Good faith bargaining
C. Consent decree
D. Letter of indemnity
E. Judicial estoppel
15. Age Discrimination in Employment Act (ADEA) protects only those workers who are over the age of _____.
A. thirty
B. twenty five
C. twenty
D. forty
E. thirty five
16. _____ refer(s) to a plan identifying the ways in which for how the organization will meet its diversity goals.
A. Action steps
B. Utilization analysis
C. Diversification
D. Affirmative action
E. Disparate impact
17. Which of the following is enforced by the Equal Employment Opportunity Commission?
A. Thirteenth Amendment
B. Rehabilitation Act of 1973
C. Fourteenth Amendment
D. Executive Order 11246
E. Americans with Disabilities Act of 1990
